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The Crux of the Apple iTunes Problem with Multiple Devices in One Household

This sums it up nicely:

Prior to iOS 5, sharing an Apple ID wasn’t really a problem because its main purpose was for purchasing content on iTunes, using it for support purposes and purchasing items on the online Apple Store – all tasks that worked fine when sharing an ID.

[Source, macstories, iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family]

That sums up our approach pretty much to date. But here is the problem:

Now that Apple ID is tied to a bunch of services, a lot of which involve personal and private data that you don’t necessarily want to share with others – even family members.

[Source, macstories, iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family]

And because paranoid society is paranoid, children under 13 cannot have an Apple ID.

Additionally:

The other issue is that iCloud involves a lot of data synchronization and this doesn’t work well with multiple people as it results in data conflicts and devices syncing data (such as calendar events) that are meant for another person in the family.

*emphasis added [Source, macstories, iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family]

Naturally, each owner of an iDevice wants to be able to use services specific to that user. As parents, we want to control when the children purchase, how much they spend, and we want to simplify the syncing of their devices without having to put a Mac in each room of the house. There are six services that use an Apple ID:

  1. iCloud
  2. FaceTime
  3. iMessage
  4. iTunes Home Sharing
  5. iTunes (includes App Store and iBookstore)
  6. Game Center

Read section 3 from this great article

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Why does Apple make this so confusing?

Goals

  • Get beyond setup so the children can play on their iPods.
  • Sync their iPods through a shared Macbook Air without compromising my wife’s iPhone and iPad settings.
  • Allow the children to Facetime and iMessage their friends without compromising my wife’s contacts and without using her account.

Situation

We have one Macbook Air in the house. My wife syncs her iPhone with iTunes on this Macbook Air. For Christmas, the 7 year old and 10 year old received iPods. Yes, I understand DRM. Rovio Entertainment would much prefer I buy Angry Birds 3 times instead of one. I have no problem with that although I do feel like the model for DRM for music fails when compared to the physical world of records and CDs.

Possible solutions

As best I can tell, there are four ways to manage multiple devices with iTunes.

  1. Individual User Accounts
  2. Multiple iTunes Libraries
  3. Management Screen
  4. Playlists

Each of these has their respective pros and cons.

Individual User Accounts

Since each user account is its own space, that means each user has their own iTunes library and sync settings for their iOS device. Easy to understand, (relatively) easy to set up, and easy to maintain–it’s a good approach!

[Source, About.com, 4 Ways to Use Multiple iPods on One Computer]

The problem with this approach is Apple doesn’t allow children under 13 to have an AppleID. So you are faced with lying and apparently Apple permanently associates the age first entered with the email address. Sharing of apps and music is difficult or impossible (DRM…and I’m okay with that).

Multiple iTunes Libraries

With this method, each person who uses the computer has their own iTunes library and sync settings. This way, you won’t get music, apps, or movies mixed across iTunes libraries (unless you want to) and won’t end up with someone else’s content on your iPod by mistake.

The downsides of this approach are that parental controls on content apply to all iTunes libraries (with user accounts, they’re different for each account) and that each user’s space is not as cleanly separate. Still, this is a good option that’s easy to set up.

[Source, About.com, 4 Ways to Use Multiple iPods on One Computer]

Although promising, this approach seems burdensome and ripe for making errors since iTunes launches the last used library by default.

Management Screen

With this approach, you choose what content from each of the tabs in the management screen you want on your device. Other people using the computer do the same thing.

The downsides of this technique include that it only allows one setting for parental control of content and it can be imprecise (for instance, you might only want some music from an artist, but if someone else adds more of that artist’s music, it could end up on your iPod).

So, even though it’s messy, this is a very easy way to manage multiple iPods.

[Source, About.com, 4 Ways to Use Multiple iPods on One Computer]

I believe this is how my wife has been managing multiple devices in the past. It does allow for sharing of certain apps and music but if a child starts syncing with a different iTunes library, your personal device will start prompting you for their password in addition to yours in certain circumstances. I am also not sure that this approach will allow the children to use Facetime, iCloud, and iMessage the way we want. Instead the 5GB of space on iCloud may end up being shared between all the devices while the iMessages intended only for my wife (nudge nudge) could inadvertently be seen by the children.

Playlists

Downsides of this approach include that everything each person adds to the iTunes library is mixed together, the same content restrictions for all users, and the possibility that your playlist could be accidentally deleted and you’d have to re-create it.

[Source, About.com, 4 Ways to Use Multiple iPods on One Computer]

I am afraid this will also have the problem noted above with Facetime, iCloud, and iMessage.

Conclusion

Apple has made this unnecessarily confusing. It’s as if Apple is adult techie centric and in no way thinking about the way a family might use their devices. For instance, the iPad does not support multiple logins or even a level of control that would allow your child to safely use the device. Cathy is constantly having to rename folders and put applications back in the correct spot because she cannot hand the iPod to the child in a locked down mode. A simple second password with attached restrictions such as "cannot view certain applications" or "cannot rename folders." With such an approach Apple could allow unlimited screen lock passwords that would allow settings for the adult, the teen, the child, or even the toddler (and yes, toddlers use iPads).

So, how do you manage multiple iDevices in your house? And with children under 13?