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Technology: McDonald’s Outsources Drive-thru

Do you want fries with that? Btw, it’s snowing here. How’s the weather at your McDonald’s?”

The order taker is in a call center in Colorado Springs, more than 900 miles, or 1,450 kilometers, away, connected to the customer and to the workers preparing the food by high-speed data lines.

Anyone see India perk up? “I am thinking sthis is a vnew market!”

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