Tag: support

Dad, excited to see Tommy calling from college: "Hello!"
Nothing
Dad: "Hello?"
background noise
Dad: "Tommy, you there?"
Tommy: "Tech support question."
Dad, of course, why else would family call me: "What is it?"
Tommy: "My friend’s computer boots but goes to a blue screen before getting into Windows."
Dad: "Does he have a warranty with someone?"
Tommy: "BestBuy but the nearest one is in Knoxville."
Dad: "Then he needs to find a way to get to Knoxville."
Dad: "Okay. Can you boot into safe mode?"
Tommy: "Same thing happens."
Dad: "Is this a desktop or a laptop?"
Tommy: "A laptop."
Dad: "Has this computer been dropped?"
Tommy: "Well, yeah."
Dad: "Go to BestBuy."