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The Snugg – iPhone 5S Bamboo Case Review

Disclaimer: This is not a paid review; however, The Snugg provided the case to me for review.

Snugg, founded in early 2010, specialises in the retail of high quality, form fitting cases for the iPad, iPhone and other recent tablet devices as well as unique gifts such as Wine Aerators, Beer Pong Tables and Virtual Laser Keyboards.

TheSnugg has provided an iPhone 5S Real Bamboo Wood Case for review (also available at Amazon).

A real Bamboo, wooded case from The Snugg. Built specifically for the iPhone 5S, with cut-outs tailored to fit buttons, switches, speakers and the new lightning charger port.
Created from highly sustainable bamboo wood, this is a product to be proud of. It’s durable, handmade and gives an individual finish to your iPhone 5S.
The case is fitted to your phone in two interlocking pieces, making it easy and quick to install and ensuring it locks onto your phone in a Snugg, form fitting fashion.

The Snugg is a simple yet effective case. It is two pieces of shaped bamboo which accommodate all the buttons, speakers, charge port, camera and flash, and headphone jack of the iPhone 5s. The case is smooth…no rough edges. It is beautiful. The two pieces fit snuggly around the iPhone and has a felt pad on the inside to protect the back of the phone. I give The Snugg a high recommendation for an elegant phone case.

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How to Fix iOS5 Restore Error 3200

UPDATE: Mashable and other sites are reporting that Apple’s servers are being overwhelmed and only about half the requests are getting through. The error is related to authentication and there is nothing we the users can do to fix it. Simply keep trying to get your update. As demand settles, the error will go away.

To anyone getting “An internal error occurred.” (3200) while installing iOS 5.0, Apple’s servers are swamped, and failing half the requests.

[Source, TheNextWeb, iOS 5 Error 3200 or “internal error” update issues? Apple’s servers are getting slammed.]

Word in the Ether is that you must update iTunes before updating your iPhone, iPod, or iPad to iOS5! If you are experiencing this error, I personally would try updating iTunes and try syncing again before doing any of these steps. I personally have not tried anything in this post. has been hammered and is over its resource limit so I’m reprinting their instructions here.

  1. Install newest version of iTunes while do not connect your iPhone, iPod or iPad yet.
  2. Once installed, run new iTunes for a while then close it.
  3. Windows users simply go to folder
    C:\Documents and Settings\Application Data\Apple Computer\iTunes\iPhone Software Updates (replacing C: with the appropriate drive letter)
    Mac users need to locate it. I don’t really sure where it is.
  4. Cut and paste files there to somewhere else.
    Do not delete them in case the steps does not work for you, you can still copy them back to the folder. You can find out your username by pressing Ctrl+Alt+Del.
  5. Put your iPhone into DFU Mode (alternate link)
  6. Finally, proceed with iOS 5 restore procedure

[Source,, HOW TO Fix iOS 5 beta Restore Error 3200]

To enter DFU mode:

DFU stands for Device Firmware Update. Unlike Recovery Mode, DFU Mode doesn’t load the firmware/OS currently installed before restore attempt. DFU mode will be considered as a last resort to restore if a restore using Recovery Mode doesn’t work and you are getting error while restoring you device.

  1. Open iTunes and connect the iPhone via USB.
  2. Press and hold the Home button and the Sleep/Wake button at the same time.
  3. Continue holding the both buttons for exact 10 seconds. Then release the Sleep/Wake. Keep holding the Home button until iTunes pops up that it has found an iPhone in Recovery Mode.

It may take a few attempts to get your iPhone into DFU mode. Generally, I hold down both buttons then release the Wake/Sleep button just before I think the Apple logo would appear. If you are still holding both buttons down and you see the Apple logo you are holding them down for too long!

[Source,, How to Put iPhone in DFU Mode]

See also How to put an unresponsive iPhone into DFU mode

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Dear Starbucks, we have an issue…

Recently, Starbucks introduced its iPhone app which allows you to associate a Starbucks gift card with the phone and a credit card with the application. When I make a purchase from Starbucks, I simply show them the QR Code (bar code) on the phone and I’m done. Plus I get bonuses like a free drink after so many uses. I can also put more money on the application with a couple of taps of the screen. Almost too easy. And I get annoyed. That’s right ANNOYED!

See, your wonderful application has made it easier than ever for me to spend money at Starbucks. I calculate my expenditure at Starbucks since installing the iPhone app has quadrupled. Where do I get annoyed? It’s your employees. You’ve made it incredibly easy, and almost fun, to make purchases at Starbucks and your employees kill it when I try to hand them my phone and they utter, "I’m sorry. I’m not allowed to touch your phone." Well yes they are. Because I have given them permission and I speak those words, "I give you permission to take my phone." In short, that means I assume liability. If they drop my phone in a sink of soapy water, it’s my fault.

Watching a barista do acrobatics out the drive through window to stretch a scanner beyond the length of its cord because they won’t take my phone in their hand is absurd. To tell me I have to come inside to use the application is counter productive. But, since this seems to be such an issue, I now avoid your drive through which means sometimes I avoid your business altogether. That’s right. You created an application that dramatically increased my business with you. But you are quickly creating an employee culture that is driving me away.

Dear Starbucks, I ask you to do something simple. Tell your staff that if I give them permission to take my phone, they can. And if you really need to cover your ass, just put a sign by the register and at the drive through window that reads "Starbucks cannot be held liable for damage to your phone if you hand it to our employees" then have your employees ask, "Do I have permission to hold your phone?" Thanks!

Update: If I accidentally leave my phone on the counter, does this policy mean that management won’t touch it? Or do they pick it up and put it in a lost and found?

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Suggestions? iPhone password/data keeper

When my beloved Motorola v3xx bit the dust, I bought an iPhone with the promise to myself that I would use it as a business tool to facilitate building iPhone apps for my clients. I have not talked about my iPhone experience much but that’s coming. In the meantime, know this: 1) Steve Jobs is a user interface genius! and 2) I love my iPhone!

Over the past few years, I endeaved to eliminate paper from my life using cloud tools such as Google Docs. The iPhone seems to be the missing link and has helped me take the last steps toward cutting the umbilical cord to paper. Meeting notes go straight to my iPhone. Todo lists, via Jott, straight into the iPhone. The iPhone has helped make my already digital world even more digital.

Now I need a secure password/data keeper for the iPhone. I’m considering SplashID, 1Password, and iAccounts. What are your recommendations?

Related: Best password manager programs for your MacBook and iPhone 3G
Review: Secret keeper apps for the iPhone

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Go green! Give your old iPhone to someone.

All the cool kids are upgrading to the newest iPhone. I remember the day I purchased my gold Motorola RAZR v3xx. Ah! I was ahead of the game with the newest and slickest cellphone on the block. That’s the phone I’m still using. So as you excitedly unbox that new iPhone and relegate your old iPhone to the back of your desk drawer, think about how your e-waste could help free someone from the confines of WAP and instead help them join the hordes enslaved to JOBs. Give me your old iPhone! I mean, find someone in need of an upgrade and let your e-waste become e-useful.

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Outlook Dim

I am retiring Outlook as my email client and moving entirely to GMail. I’ve used numerous clients over the years including Fidonet and the other BBS packages (my first email experiences), sendmail at the command line, emacs, cc:Mail, Lotus Notes, Thunderbird, Outlook Express, Outlook, and others I can’t remember. Outlook express isn’t bad if you are simply checking email. If you are doing scheduling, group collaboration, todo lists and the works, then you should be using Outlook (not Express). As much as it goes against my philosophy of "be in control of your content," I think that using an email client and downloading email to your desktop is old school. Collaboration is moving to portals such as BEA’s Plumtree and Microsoft’s SharePoint. Meetings are done online now with Webex, GoToMeeting, Skype (I am djuggler), Adobe’s ConnectNow, and even Microsoft’s instant messenger using ShareView. Communication is being accomplished through instant messengers and in some cases instant messengers are being replaced by services such as Twitter. Text messaging is frequently favored over a voice call as it reduces the urgency of the conversation and can provide additional benefit such as retention of information (if I give you a phone number via voice you have to memorize it or write it a text message the number is stored). I can make argument that email is in its death bed. Much like snail mail and fax, it won’t go away completely but is bound to be ignored in favor of better technologies.

The way we communicate is changing rapidly. Video conferencing over mobile phones was promised by AT&T last fall in the Motorola RARZ v3xx and looks to be delivered on July 11, 2008 with the new iPhones will come sooner than later. Collaborative tools are far more powerful than hording information on single machines. And using third party or server tools to store information makes the information portable and available to you from any computer and any location. A couple of decades ago Bill Gates said the personal computer would evolve into a terminal and all software and data would be managed on network connected servers. He was right.

ps. I didn’t forget IMAP but that’s for a different post.

Note: During my transition from Outlook to Gmail I may overlook some email. If you have emailed me and been ignored, please resend your message as I am having to adjust some email habits in light of the different way Gmail handles email.